The Psychology of Saying Thank You

Safety reward programs should always be designed to reward outstanding safe behaviors and recognize exemplary safety performance.  And one of the best ways to do that is… Just Say Thanks!

Outstanding performers are probably prevalent throughout your organization, but you might not be aware of all of them.  Not everyone is wired to take special notice of a terrific safety performance; but leaders need to develop an "eye" for those behaviors that can stop injuries and accidents and help contribute to a culture of safety appreciation.. 

Why is Thank You Important?

According to behaviorists, saying 'thank you' is not only good manners, it is also beneficial to the overall well-being of your employees.  It can strengthen their social net worth, produce positive emotional feelings, and help them cope during more stressful times.

Psychologists have studied the effect that "thank you" has on individual performance. 

In a report in the Journal of Personality and Social Psychology, experimenters found that people appreciated being needed, they perform more effectively when they are encouraged, and "felt more socially valued when they'd been thanked."

And even more noteworthy, research shows that more employees leave their jobs not because of an unfair manager, heavy workload, or stale donuts in the breakroom.  They leave because of a lack of appreciation and praise.

When you give employees positive recognition, you reinforce the actions and behaviors you most want them to repeat.  Those behaviors turn into positive safety habits that lead to reducing workplace accidents. 

Sincerity Counts

We've all experienced that moment when someone says to us," You've made my day!"  When those types of positive affirmations are prevalent within an organization, you'll likely find a stronger work ethic and a sincere commitment to the success of the company among employees.

We often hear that "it's the little things that count."  They do, and saying thanks should be at the top of your to-do list.  

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