At the 2017 annual professional development conference
for ASSE, Judy Agnew, PhD, Sr. VP for Aubrey Daniels International spoke in a
session titled “Setting Frontline Supervisors Up for Success in Safety.”
Referring to frontline supervisors as “the
linchpins of safety,” Agnew emphasized that creating a safe workplace requires
active participation at all levels of the organization. Frontline supervisors,
she said, play a key role in holding together the many moving parts of a safety
program, from training and hazard identification to equipment inspections and
recordkeeping.
In our opinion they play The Key Role in engaging your workforce. They are on the spot
And importantly, if you have any kind of behavior
based award system, they are the ones most likely to be making the observations
and issuing the small recognition awards so necessary to help turn that
behavior into a habit.
They are your safety coaches that deliver constructive
feedback with a focus on helping people improve. This coaching mindset leads to more positive
interactions with frontline employees, which in turn facilitates engagement.
Encourage your supervisors to get to know their
personnel asking for feedback and input rather than telling subordinates what
to do; to use positive communications whenever possible; to promptly address
issues raised by their employees, especially hazards; to focus on behaviors
that with the highest hazard potential; and to have daily safety interactions
that are specific and sincere.
And remember, when you recognizing and rewarding
safe behavior, don’t forget to include all you safety supervisors as well. Don’t assume that the higher pay is all they
need for their efforts. Recognition and
reward strategies will be as effective with them as with all employees, maybe
more so.
For more information on AwardSafety products
or services or other white papers please contact us at awardsafetyinfo@cox.net
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