In 2007, BJ Fogg, PhD, a Behavior Scientist at Stanford University,
solved an important puzzle about human behavior, and
called it appropriately the “Fogg Behavior Model." As Behavior Based Safety is such an often
discussed and important topic in the safety industry, we thought looking at
this model from that perspective might be interesting.
Fogg’s expressed his model
as:
B=MAP
The solution is deceptively simplifies and shows that three elements must converge at the same
moment for a behavior to occur: Motivation, Ability,
and a Prompt. When a
behavior does not occur, at least one of those three elements is missing. Fogg
maintains that you
can learn to think about behavior in this way in two minutes and that it applies
to all types of behavior, in all cultures, for people at any age. It's
universal.
The
Fogg Behavior Model supposedly makes it easier to understand behavior in general. What was
once a fuzzy mass of psychological theories now becomes organized and specific
when viewed through the FBM.
The FBM highlights
three principal elements, each of which has sub-components. Specifically, the
FBM outlines Core Motivators (Motivation), Simplicity
Factors (Ability), and the types of Prompts.
Motivation: There are three Core
Motivators: Sensation, Anticipation, and Belonging. Each of these has two
sides: pleasure/pain, hope/fear, acceptance/rejection.
Ability: In order to perform a
target behavior, a person must have the ability to do so.
Prompt: Tells people to “do it now”. Without a Prompt, the target
behavior will not happen. Sometimes a Prompt can be external, like an alarm
sounding. Other times, the Prompt can come from our daily routine: Walking through
the kitchen may trigger us to open the fridge.
From a safety perspective let’s assume that your various motivators are
in place, and all the necessary training to ensure ability is ongoing. At that
point the safe behavior will not happen unless you have some kind of prompt. To
do so, you need to ask people to do simple things. Once achieved, the simple
behavior then opens the door to harder behaviors.
This may be an oversimplification of FBM, but it seems that it can all
start with simple communications, with prompts toward more and more safe
behaviors using positive reinforcement at each step of the way.
For more
information on AwardSafety products or services or other white papers please
contact us at awardsafetyinfo@cox.net
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