Judy Agnew Ph.D. and
Aubrey Daniels Ph.D., world renowned safety experts and authors of “Safe By Accident"Safe By Accident,” enumerated and critiqued several common safety
practices that you can find in many companies.
Here is list of one we felt were most salient.
1. Don’t base safety incentives on incident
rates. Having zero incidents
is the ultimate goal of safety, but this flawed system unintentionally rewards
luck, can encourage employees to not report incidents to avoid losing the
incentive, and may result in reinforcing unsafe and unethical behavior.
Instead, an incentive system should be based on motivating employees to engage
in pinpointed safe behaviors.
2. Understand the value of near misses. There should be a prescribed way to produce a
product in a safe, efficient manner. Any deviation from that should be
classified as a near miss—sensitizing employees to observe deviations in their
own behavior and that of other employees. Near misses provide valuable
information about training, supervision and teamwork.
3. Don’t punish mistakes. Employees often fail to report safety
concerns because they fear reprisal. Punishing unsafe behavior creates a
culture of cover-ups.
4. Understand that checklists are not
foolproof. Checklists can
become an important tool for developing sound behavior and producing
long-lasting change, but sometimes people assume the very implementation is all
that is required to change behavior, when it will only result in temporary
change. Items should be observed apart from the checklist to ensure quality and
safety. In addition, modify checklists by conducting post-mortems on projects and
procedures to pinpoint tasks, roles, and responsibilities even more
specifically.
5. Ditch inspirational safety signage. Without the clutter of signs that have no
meaningful information, employees may be less likely to ignore important
signage. In order to maximize effectiveness, use only compliance signs that
direct specific behavior (“Hearing protection required in this area”) and
informational signs when appropriate and relevant.
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